Replies in seconds
Every message answered instantly — nights, weekends and peak hours included.
AI Agent
An AI chatbot for WhatsApp that answers, qualifies and books — 24/7
Customers message on WhatsApp, Instagram and Facebook at every hour. Balawari AI Agent replies in seconds from your own services, prices and FAQs, collects the details you need, and turns the conversation into a booking or a ready-to-call lead for your team.
- WhatsApp Business API
- Facebook Messenger
Features
What Balawari AI Agent does for you
Grounded in your data
Answers only from your services, prices, FAQs and documents. It never invents a price.
Qualifies every lead
Asks the right questions and collects name, number, service and preferred time.
Human handoff
Sensitive or uncertain chats go to your team with the full conversation attached.
One unified inbox
WhatsApp, Instagram and Messenger in one place — take over any chat at any time.
Official Meta APIs
Built on the WhatsApp Cloud API and Meta Graph APIs, with access tokens encrypted at rest.
How it works
Get started with AI Agent
- 01
Connect WhatsApp, Instagram & Facebook
Link your WhatsApp Business number and Meta pages in a few clicks — no code.
- 02
Teach the agent your business
Add services, prices, FAQs and the details to collect, then test it in the live preview.
- 03
Go live and convert
The agent replies, qualifies and books, and hands the rest to your team.
Better together
AI Agent works with the rest of Balawari
Every Balawari product runs on the same account, so switching on the next one takes minutes.
Use cases
Industries using AI Agent
Clinics & Healthcare
Book appointments and answer patients 24/7 on WhatsApp, Instagram & Messenger.
Salons, Spas & Fitness
Turn DMs into bookings for your salon, spa or gym — automatically.
Real Estate
Qualify buyers and renters and book viewings — straight from your ads.
E-commerce & Retail
Answer product, price and order questions — and recover lost sales.
FAQ
AI Agent — questions, answered
Does the AI chatbot use the official WhatsApp Business API?
Yes. Balawari connects through the official WhatsApp Business Platform (Cloud API), so your number stays compliant, verified and safe from bans that unofficial tools risk.
Will the AI make up prices or availability?
No. It answers only from the services, prices and documents you add. When it does not know something, it offers to connect a person instead of guessing.
Can my team take over a conversation?
Yes. Any chat can be handed to a person with full context, and sensitive or low-confidence chats are escalated automatically.
Do I need a developer to set it up?
No. Connect your channels, add your business details, test in preview and switch it on.
Stop losing customers to slow replies
Put an AI agent on your WhatsApp today — answering, booking and following up while your team focuses on the work.