Does the AI make up prices or availability?

No. Balawari answers only from the services, prices and documents you provide, using tool-calling and a retrieval-grounded knowledge base. If it does not know something, it offers to connect a human instead of guessing.

Which channels does Balawari support?

WhatsApp, Instagram and Facebook via the official Meta APIs, all in one unified inbox. SMS, email and voice are on the roadmap.

Can my team take over a conversation?

Yes. Any chat can be handed to a human with full context, and the AI steps back until you hand it back. Sensitive or low-confidence chats escalate automatically.

Will it replace my CRM or booking system?

No — Balawari is a conversion layer that sits on top of the tools you already use. It captures and qualifies leads, then notifies your team or books an appointment.

How fast can I go live?

Minutes. Connect a channel, add your business details, test in preview, and switch it on. No code required.

Every business is isolated, access tokens are encrypted at rest, traffic is encrypted in transit, and each conversation is scoped to your account only.

For clinics & healthcare

An AI receptionist for your clinic — answering and booking 24/7

Patients message your clinic on WhatsApp, Instagram and Facebook at all hours asking about fees, timings, treatments and availability. Balawari answers instantly from your own information, books the appointment, and escalates anything urgent to your team.

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Balawari · Clinics & Healthcare

Do you do teeth whitening and how much is it?

Yes! Professional whitening starts at PKR 15,000 and takes about an hour. Would you like to book? I can offer tomorrow 5:30 PM.

Perfect, book me in.

Replied in 2s

The problem

Front desk is busy on calls, so DMs and WhatsApp messages go unanswered for hours.
Patients ask the same questions — fees, timings, location, treatments — over and over.
After-hours enquiries are lost overnight and patients book with another clinic.
No clean record of who asked what, or which enquiries turned into appointments.

How Balawari helps

Instant answers, day and night

Replies in seconds, 24/7, so no patient enquiry waits or goes cold.

Answers only from your data

Fees, services, doctors and timings come from your knowledge base — never invented.

Books the appointment

Collects name, contact, service and preferred time, then captures a ready-to-confirm booking.

Escalates the urgent ones

Sensitive or emergency messages are handed to your staff with full context.

Clinics & Healthcare — questions, answered

Can it book appointments for my clinic?

Yes. It collects the patient’s name, number, the service they want and a preferred time, then hands your team a ready-to-confirm appointment.

Will it give out wrong medical or price information?

No. It answers only from the fees, services and details you provide. If it isn’t sure, it offers to connect a staff member instead of guessing.

Can urgent cases reach a human?

Yes — sensitive or emergency messages are escalated to your staff immediately with the full conversation.

Stop losing leads to slow replies

Set up your AI agent in minutes and let it convert conversations while you focus on the work.

Get started free Talk to us

An AI receptionist for your clinic — answering and booking 24/7

The problem

How Balawari helps

Clinics & Healthcare — questions, answered

Can it book appointments for my clinic?

Will it give out wrong medical or price information?

Can urgent cases reach a human?

Explore other industries

Salons, Spas & Fitness

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Stop losing leads to slow replies