Balawari For e-commerce & retail
Turn store DMs and ad clicks into orders
Shoppers ask about price, size, stock, delivery and orders before they buy — usually in your Instagram and WhatsApp DMs. Balawari answers instantly from your catalogue, removes the doubt, and turns the conversation into a sale.
Balawari · E-commerce & Retail
Is the black hoodie available in large? And delivery to Lahore?
Yes, large is in stock! It’s PKR 3,499 and delivery to Lahore is PKR 200, 2–3 days. Want me to share how to order?
Yes please
Replied in 2s
The problem
- A flood of “price?”, “available?”, “delivery charges?” DMs you can’t keep up with.
- Interested buyers go quiet because the reply came too late.
- Ad spend brings clicks that never convert in the inbox.
- Order and delivery questions eat up your day.
How Balawari helps
Answers from your catalogue
Price, sizing, stock and delivery answered from your own product info — instantly.
Converts the conversation
Guides shoppers from question to purchase and shares how to order or pay.
Handles order enquiries
Answers delivery and order questions so you’re not stuck replying all day.
Recovers lost sales
Follows up with shoppers who asked but didn’t buy, so fewer carts slip away.
E-commerce & Retail — questions, answered
Can it answer product and stock questions?
Yes — it answers price, sizing, stock and delivery from your product catalogue and details, with no made-up information.
Does it help recover abandoned conversations?
It can follow up automatically with shoppers who enquired but didn’t order, recovering sales that would otherwise be lost.
Can a human step in for special orders?
Yes, any chat can be handed to your team with full context for custom or sensitive requests.
Stop losing leads to slow replies
Set up your AI agent in minutes and let it convert conversations while you focus on the work.