Custom Agents & Automations
Custom AI agents and automations, built for your business
Tell us how your business runs and where time is lost. We design the agent or workflow with you, connect it to your channels and tools, and keep improving it after launch.
- TriggerNew order on Instagram DM
- Custom agentAI agent confirms size, address and price
- IntegrationRow added to the orders sheet
- Follow-upConfirmation email and delivery reminder
What Custom Automations does for you
Need something our apps do not do out of the box? We design and build custom AI agents and automations for your business — connected to your channels, your data and the tools you already use.
- Agents with your own flows
- Custom conversations for orders, quotes, admissions, support or anything your team repeats.
- Connected to your tools
- Sheets, CRMs, payment links, ERPs and your own APIs — data goes where your team works.
- Workflows that run themselves
- Follow-ups, reminders, lead routing and daily reports triggered automatically.
- Official and secure
- Built on official Meta APIs, with your data isolated and access tokens encrypted at rest.
- Designed with you
- We map your process first, then build, test with real chats and launch together.
- Improved after launch
- We watch real conversations and keep tuning the agent as your business changes.
Getting started with Custom Automations
- 01
Discuss your idea
Message us on WhatsApp or email and tell us what you want to automate.
- 02
We design and build
We map the flow, connect your tools and test it with you.
- 03
Launch and improve
Go live, then we keep tuning it from real conversations.
Better with the rest of Balawari
Every Balawari app runs on the same account, so switching on the next one takes minutes.
Custom Automations questions
Something else on your mind? Ask us directly.
What kind of custom automations do you build?
AI agents with your own conversation flows, order and quote handling, lead routing, follow-ups and reminders, reports, and integrations with Google Sheets, CRMs, payment links and your own systems.
How do we start a custom project?
Message us on WhatsApp or email with what you want to automate. We discuss your process, suggest an approach and share a plan before building.
Can a custom agent work with my existing tools?
Yes. We connect to the tools you already use wherever they offer an API or export, so your team keeps working the way it does today.
Have a process you want automated?
Tell us about it on WhatsApp or email. We will discuss it with you and suggest how to build it.